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Instructional & Digital Learning Design

Enabling mobile-first solutions in Government.
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The Challenge

Australia Post required a strategic partner to support large-scale learning and development initiatives across the organisation. With a strong focus on leadership and compliance learning driven by regulatory change, the organisation faced challenges in delivering:

  • Scalable and engaging digital learning solutions to meet diverse workforce needs.

  • Bespoke, high-quality content aligned with enterprise objectives.

  • Confidence in outsourcing large-scale projects to an external partner capable of managing complexity and ensuring excellence.

 

Additionally, Australia Post needed to enhance its professional development offerings and establish a compliance learning framework to ensure alignment with organisational goals and regulatory requirements.

 

Our Solution

People Tank partnered with Australia Post to deliver innovative learning solutions across the enterprise. Our approach focused on creating impactful, bespoke content while providing the strategic expertise required for long-term success.

 

Key initiatives included:

  1. Leadership and Compliance Learning Solutions:

    • Development of high-quality digital learning modules tailored to leadership development and compliance requirements.

    • Creation of interactive, engaging content aligned with regulatory changes to ensure compliance across the organisation.

  2. Bespoke Digital Learning Content:

    • Utilising Articulate Rise and Storyline, we designed custom content that was visually appealing, interactive, and easy to consume.

    • Ensured content met the diverse needs of Australia Post’s workforce, from corporate teams to frontline employees.

  3. Professional Development eLearning:

    • Designed flexible, self-paced learning modules that empowered employees to upskill and grow within their roles.

  4. Learning Management Framework:

    • We built a robust framework to support compliance learning enterprise-wide, ensuring consistency and adherence to regulatory standards.

 

The Outcome

Through this partnership, People Tank has delivered exceptional results:
 

  • Elevated Digital Learning: Australia Post’s digital learning capabilities have been transformed, with bespoke content enhancing engagement and learning outcomes across the organisation.

  • Scalable Solutions: Our team provided the expertise needed to manage large-scale projects, ensuring seamless delivery and consistent quality.

  • Confidence in Outsourcing: Australia Post gained confidence in outsourcing critical learning initiatives, recognising People Tank as a partner in delivering enterprise-level solutions.

  • Enhanced Compliance: A robust learning management framework now supports enterprise-wide compliance, meeting regulatory demands and reducing risk.

  • Improved Employee Experience: Professional development programs have contributed to a more engaged and empowered workforce.

 

A Partnership for the Future

Our partnership with Australia Post exemplifies the value of collaboration in driving organisational learning and development. By combining strategic insight with cutting-edge digital solutions, People Tank has helped Australia Post achieve its learning objectives while positioning the organisation for future success.

 

We've been honoured to be a learning partner and look forward to continuing to support Australia Post’s journey towards learning excellence as needs are identified.

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